Avea is one of three GSM operator in Turkey.It supplies all GSM services to its 12 million customers.
In last days of 2006, Avea selected FileNet which was distributed by Aksis, aim to archive all customers’ second copies of invoices according to republic of Turkey ministry of finance was published criterias. Customer Care Department in Avea started to archive all application forms and documents ( faxes and emails) in IBM FileNet.
In addition to that, Avea integrated FileNet with MNP and E-Invoice systems with Aksis’s consultancy rapidly.As result of fully- integrated systems,Avea manages all operations and processes effectively.
Aksis A.S. was completed many projects using IBM FileNet ECM in Avea.Project names was listed below correspondingly.
- Archiving of Customers’ Second Copy Invoies
- Archiving of Sent Letters
- Archiving of Application Forms
- Archiving of MNP Application Forms (Port In-Port Out)
- E-Invoice Project
- Archiving of Incoming Emails from Customers and Outgoing E-Mails to Customers
- Republic of Turkey Ministry of Finance Integration
- Activation Tool
- CRM Systems Integration
- MNP Activation Tool
- Legal Following Systems Integration
- Scan@Web (Scanning of MNP Application Froms in Avea Shops by web-based interface)
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